POLICY PRIVACY

According to the "Mexican Federal Law on Protection of Personal Data", Arnel Cruz Salazar (Casa Arnel Hotel), declares itself as a legally incorporated company under Mexican law, residing in Calle Hidalgo, Number 301 Colonia Jalatlaco, CP 68080 Oaxaca de Juarez, Oaxaca, and as controller of your personal data, makes it known that all customer information held by Casa Arnel Hotel is treated as strictly confidential and, therefore, when providing personal information, such as:

1. Full Name 2. Address 3. Federal Tax Information 4. Home, Office and Mobile telephone numbers 5. E-mail

These details will be used solely for the following purposes:

1. Publicity Campaigns 2. Loyalty Campaigns 3. Information and Service 4. Updating the Database 5. Any similar purpose or compatible with previous

In the case of sensitive data, such as:

1. Bank Details

These will be used solely for the following purposes:

1. Reservation Confirmation 2. Prepayment or Final Payment/Settlement of your stay

To prevent unauthorized access to your personal information and to ensure that the information is used for the purposes specified in this privacy notice, we have established various procedures in order to prevent the unauthorized use or disclosure of data, securing the proper and correct use of customers’ personal information at all times.

All personal data is handled in accordance with the applicable national legislations, these legislations state that you have the right at all times (ARCO) to access, rectify, cancel or oppose the our treatment of your personal data, a right that may be exercised through the Hotel's Privacy Department, which may be contacted by telephone on (951) 515 2856, or by email to privacidad@casaarnel.com.mx By contacting the Privacy Department, you can update your details and specify the means by which you would like to receive information (telephone, email, post) - if you do not make this specification, Casa Arnel Hotel will contact you through the means deemed most appropriate.

This privacy notice may be amended by Casa Arnel Hotel, such modifications will be duly informed by email, telephone, or by any other means of communication that Casa Arnel Hotel determines to be suitable for this purpose.

Last date of issue: 08/July/2013

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Policy Privacy

Aldama # 404 Col. Jalatlaco
C.P. 68080 Oaxaca, México
T. +52 (951) 515 2856